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Telecommunications Consultants - As is necessary to be a
successful expense management team, we are familiar with the
objectives of companies that seek our services. Our
consultants understand the need to manage telecommunications
costs effectively, and how this management relates to your
financial well-being. Due to their extensive training and
knowledge of telecom, they can help you avoid serious
mistakes in choosing service providers. Our consultants also
save you the aggravation of handling invoices, analyses, and
vendor selection on your own. A telecom consultation and
audit can typically save companies up to 35% of telecom
costs. Not only saving money, but obtaining refunds for
invoice errors, are the two most beneficial services that
our consultants provide.
Services
Our consultant services are designed to cater to the needs
of your company. We are responsible for strategy, marketing,
and contract negotiation. Just one consultation will help
your to refine your current telecom services to better meet
your needs and budget. If there are more cost-efficient
vendors out there for you, we can find and implement a more
affordable service plan that is tailored to your needs. It
is important to remember that we work under your
specifications, and each consultant works closely with
clients on an individual basis.
" Strategy- contract negotiation, cost and benefit analyses,
industry assessment, full audit of telecom service
agreements, Requests for Proposal (RFP)
" Operations- review vendor history and capabilities,
restructure current service, implementation of new
technology and service agreements, optimization of telecom
usage and security, vendor coordination
" Evaluation- ongoing assessment of new services, new
technology training, analysis of contract, quality
assurance, follow-up assistance and review
The purpose of a consultation is to explore each element of
your telecommunications and familiarize ourselves with
exactly what services you need. It is a detailed process
which includes learning which services are most important to
your company, how much you use each of them, their costs,
and what they are lacking. It is the first step toward
identifying what telecom management can do for you.
Our Consultants
We value our clients and are constantly striving to foster
professional and beneficial relationships. It is for this
reason that our consultant services have several unique
features.
1. Unlike other expense management firms, we only deal with
telecommunications services, instead of other utilities.
This allows our consultants to concentrate on one element of
your business, allowing them to perform a more thorough
audit.
2. Compared to other telecom management companies, our
client base is noticeably smaller. By keeping numbers down,
we can have closer working relationships with each client,
and better focus our time to help each one based on their
specific needs.
Our consultants are well-qualified and experienced, with a
drive to find the most efficient business solutions for your
company. There are many important goals that you can
accomplish by working with a telecom consultant. Your main
benefit and our goal above all else: To save you money.
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A note on Refund Systems vs. the big software
companies. Not all telecom expense management companies offer
telecom expense management solutions that fit your organization's
exact needs. In fact, many of the vendors offering telecom
expense management software approach our auditors to outsource a
telecom expense audit for their clientele. These are usually
companies that are more interested in selling telecom software than
they are in a traditional invoice audit. That's why they
outsource. At Refund Systems, we offer telecommunications consulting
services in the truest sense of the term. You may need a
software solution but we would first offer and far less expense,
less time-consuming, and more profitable traditional audit and
telecom asset management solution to minimize your cost and maximize
your profit. In short, we'd rather analyze phone bill than sell
software.
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