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Through telecom consulting, your company can benefit by
saving money on future services and obtaining refunds from
current services. This equates to lower monthly expenses and
funds recovery that will influence you business in the
future. The telecom audit creates opportunities for
immediate savings and can save enough money to pay for the
cost of the audit, itself. It is also about taking control
of your own telecom considerations. Telecom is often
difficult to control due to complex billing and contract
issues. By using a telecom consultant, you can have someone
focus on reviewing expense and service, leaving you free to
attend to daily operations. Through the consultation, we
strive to provide you with a newfound awareness of the
services your company needs and how much they cost you. We
give you the chance to choose from multiple vendors and
amend your telecom services to correspond to each need. By
doing this, you can gain a better understanding of the
industry and make better choices on your own, in the future.
Why You Need Telecom Consulting
The main benefit of telecom consulting is network
optimization. You can create permanent savings while
optimizing the way in which you use each telecom service.
After we present you with our analysis of your telecom, it
may not always be necessary to change vendors. Your company
may simply need to understand how to use each service more
efficiently or how to save money on them. It is, after all,
easier to stay with your existing service and optimize it to
suit your needs. If necessary, however, we can provide you
with several alternatives for better service.
The second benefit of consulting, though just as important,
is saving money. This is accomplished in two ways. First,
you may be able to recover funds from overpayment and
billing errors. No company has the resources or manpower to
review each invoice received from month to month. Through
your consultation, we will find errors that equate to
potential refunds. Many companies may also be paying for
services that were previously cancelled or overpaying. Our
consultants can find these errors, as well, and alert you to
discrepancies between contractual details and actual
spending.
This brings us to the third goal of consulting, which is
contract optimization. Prices and terms proposed by vendors
are negotiable. However, those who handle telecom within
your company may not be highly trained to handle contract
negotiation. Our consultants can not only analyze and
understand contract language, but are also familiar with
what you should be paying for service. This guarantees that
you secure fair terms and never overpay for services. We can
also help you to consolidate services provided by many
different vendors by finding one vendor to provide several
services. This cuts down on the cost of service and expenses
related to billing.
Consulting Process
Your consultation will take you through several steps, each
designed to make the consulting process time- and
cost-effective. First, you will have an initial consultation
with one of our trained consultants. During this meeting,
you can give us a detailed outline of your concerns and
goals. You will also give us contracts and invoices to
review, and any other data that is relevant to your telecom
services. Next, the auditor researches each vendor and
service agreement in order to gain a complete understanding
of your needs and expenses. Then, your consultant analyzes
all costs and validates each expense. We will report our
findings to you, making recommendations for service changes
and optimization. The last step is to recover funds and
implement any changes that you have approved. During the
entire consultation process, it is the responsibilities of
our consultants to make telecom management easier and more
affordable for your company. |
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A note on Refund Systems vs. the big software
companies. Not all telecom expense management companies offer
telecom expense management solutions that fit your organization's
exact needs. In fact, many of the vendors offering telecom
expense management software approach our auditors to outsource a
telecom expense audit for their clientele. These are usually
companies that are more interested in selling telecom software than
they are in a traditional invoice audit. That's why they
outsource. At Refund Systems, we offer telecommunications consulting
services in the truest sense of the term. You may need a
software solution but we would first offer and far less expense,
less time-consuming, and more profitable traditional audit and
telecom asset management solution to minimize your cost and maximize
your profit. In short, we'd rather analyze phone bill than sell
software.
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